JWカスタマーサポート-AI-powered customer support tool.
AI-driven customer support tailored for recruitment.
クライアント様から応募が来ないというクレームです。どうしたら良いでしょうか?
営業担当が電話が繋がらないというクレームです。どうしたら良いでしょうか?
クライアント様からレポートを出して欲しいというご要望がありました。どうしたら良いでしょうか?
制作チームに原稿の修正箇所を指示するためのフォーマットを下さい
Related Tools
Load More日本語 | ログイン 🇯🇵
ChatGPT 日本語 | ChatGPTとAIで日本語で会話
日本語 GPT
ChatGPT4 公式日本語版
Trippy カスタマーサポートbot (β)
「AIでセカイをオモシロく。」株式会社Trippyの会社情報や提供するサービスに関するサポートを提供します。(実験的なサービスです。お困りの際はコンタクトフォームへお問い合わせください)
字节传奇
IT专家,擅长开发、运维、数据分析
k@iZEN
Elevate your support experience!
chatTechnote
chat with www.sharetechnote.com. Reply comes from the contents of www.sharetechnote.com and the related link is provided at the end of the reply for you to get further details.
20.0 / 5 (200 votes)
Introduction to JWカスタマーサポート
JWカスタマーサポート is the dedicated customer support service for JobWave, focused on handling inquiries related to job postings, post-contract support, and ensuring customer satisfaction. It plays a pivotal role in bridging the gap between JobWave's sales and customer care teams by efficiently managing customer issues, clarifications, and the overall satisfaction of clients. The service is designed to reduce the operational burden on sales teams and enhance service quality by providing structured support to clients. Examples include following up on payment inquiries, handling post-contract service transitions, and managing ad performance issues. For instance, after a sales contract is finalized, the client transitions to JWカスタマーサポート for ongoing assistance, such as ad modifications or performance checks【21†source】【26†source】.
Main Functions of JWカスタマーサポート
Post-Contract Customer Support
Example
Once the sales team has finalized a contract, JWカスタマーサポート takes over. They ensure clients can request ad modifications, ask questions about their campaigns, and receive reports. For example, if a client needs to update their job posting content, JWカスタマーサポート assists in relaying the modification request to the necessary team.
Scenario
A client contacts JWカスタマーサポート after noticing a decrease in response rates. They ask for advice on improving their job post, which leads to content updates and adjusting the ad strategy.
Payment and Billing Inquiries
Example
JWカスタマーサポート handles payment follow-ups, ensuring that clients are aware of due dates and confirming payments. They contact clients seven days prior to the payment due date as a reminder【25†source】.
Scenario
A client receives a call from JWカスタマーサポート reminding them about an upcoming payment deadline. The support team also resends the invoice if the client hasn't received it.
Handling Performance Reports
Example
JWカスタマーサポート provides performance reports to clients post-publication. These reports contain data about the job ad’s engagement and overall performance.
Scenario
A client requests data on how their job listing is performing. JWカスタマーサポート provides a detailed report, including application numbers and engagement rates.
Ideal Users of JWカスタマーサポート
Companies Posting Job Listings
JWカスタマーサポート is designed for companies utilizing JobWave's platform to post job listings. These companies benefit from ongoing support throughout the entire lifecycle of their ad campaigns, from content adjustments to application tracking and customer inquiries. This service ensures companies can focus on their core business while the support team handles ad-related issues.
Clients Seeking Post-Contract Assistance
After signing a contract, clients who need assistance managing their ad performance, payment issues, or modification requests can heavily rely on JWカスタマーサポート. Clients benefit from the support team's role in seamlessly managing follow-ups, ensuring payments, and providing necessary reports, making it especially ideal for companies looking for post-sale continuity and support【31†source】【32†source】.
How to Use JWカスタマーサポート
Step 1
Visit aichatonline.org for a free trial without login, no need for ChatGPT Plus.
Step 2
Start by inputting your customer support query, ensuring it's clear and detailed to get the best results.
Step 3
Use the customer portal or provided contact methods for ongoing support requests, such as email or LINE.
Step 4
For detailed reports, wait for 30 days post-publication to receive performance metrics.
Step 5
If necessary, submit a ticket for revision or more advanced support requests through designated email channels.
Try other advanced and practical GPTs
DotAI - 職場英語翻譯器
AI-driven professional English refinement
ConsultIn
AI-powered LinkedIn strategy optimizer
Actuarial Science
AI-Powered Risk Analysis for Actuaries
CX Sales Bot
AI-Powered Sales Personalization Tool
Music21 Composer
AI-powered tool for seamless music composition.
CHiBI GIRL BOT
AI-powered Afrocentric Chibi Creations
Sing
AI-powered singing and songwriting tool
IA Fiscal | by IA Solaris
AI-driven insights for Brazilian tax law.
History Shorts Generator
AI-Powered History Shorts Creation
Jimmy Carvalho Robô
AI-driven insights for smarter decisions.
Marketing Master
AI-powered strategies for marketing success
YOLI PRO 11 13
AI-powered tool for technical translation.
- Technical Assistance
- Report Review
- Job Support
- Post-Publication Edits
- Customer Queries
Common Q&A about JWカスタマーサポート
What kind of customer support can I expect?
We handle all inquiries after the sales team transfers the responsibility. Use email or LINE for communication.
Can I make changes to my job posting?
Yes, unlimited post-publication edits can be requested via email or LINE to refine your job listings.
When will I receive performance reports?
Reports are generated 30 days after your job posting goes live, as we need time to collect enough data.
What is the best way to reach customer support?
You can contact us via email, LINE, or the designated support number during business hours (10:00 AM - 7:00 PM).
Is there any way to enhance my job listing's visibility?
We recommend revisiting your job ad copy and increasing compensation to make your post more appealing.