User Story Map-User Journey Generated User Stories-user stories from journey maps

Example

A travel booking app might have a user journey where a user searches for flights, selects one, and proceeds to payment. This journey would be broken down into several user stories: 'As a traveler, I want to search for flights based on my travel dates and destination so that I can choose the most convenient option,' and 'As a traveler, I want to receive flight options sorted by price so that I can make a cost-effective decision.'

Scenario

In real-world applications, this function is vital for organizations looking to ensure that all features directly meet user expectations, allowing them to build only what is necessary and relevant to the end user.

Example

For a subscription service platform, the user story might be 'As a subscriber, I want to receive recommendations based on my previous interactions so that I can easily discover new content I enjoy.' The business value here is retaining users by improving their experience through personalized content recommendations.

Scenario

This function is crucial when a company wants to prioritize features that directly impact user retention, satisfaction, or revenue growth.

Example

In a complex application like a CRM system, where a user might interact with multiple modules (e.g., sales, customer service, analytics), each part of the journey can be converted into actionable user stories like 'As a sales agent, I want to track all customer interactions in one place so that I can follow up efficiently.'

Scenario

This helps product teams manage scope, avoid feature bloat, and ensure that every development effort is tied to a clear and well-defined user need.