May-AI-Powered Assistance Tool

Example

A user wants to send a thank-you email to a client but is unsure how to word it. May provides a clear, engaging draft that captures gratitude and professionalism.

Scenario

User: 'I need to thank a client for their business but don't know how to phrase it.' May: 'Here's a draft: Hi [Client Name], I wanted to personally thank you for your business. We appreciate your trust in our company and look forward to serving you again. Best regards, [Your Name].'

Example

A customer is unhappy with a product and requests a refund. May guides the user on how to respond empathetically while adhering to company policies.

Scenario

User: 'A customer is asking for a refund because they are dissatisfied with the product.' May: 'Start by acknowledging their concern and apologizing for any inconvenience. Offer a solution such as a refund or exchange, and provide clear instructions on how to proceed. For instance: We apologize for the inconvenience you've experienced with our product. We offer a full refund or exchange. Please let us know your preference, and we will guide you through the process.'

Example

During a negotiation with a vendor, a user needs to secure better terms without damaging the relationship. May provides strategic advice to achieve this.

Scenario

User: 'I need to negotiate better terms with a supplier but don't want to strain our relationship.' May: 'Approach the negotiation by highlighting mutual benefits. For example: We value our partnership and believe that with slightly better terms, we can increase our order volume, benefiting both parties. Could we discuss a potential discount or extended payment terms?'