Introduction to MS Teams GPT

MS Teams GPT is a specialized AI solution designed to enhance collaboration and information retrieval within Microsoft Teams. It leverages the power of eesel AI to configure data for precise, context-aware conversations. By integrating with various data sources such as public web pages, Google Drive, and Notion, MS Teams GPT acts as an intelligent oracle that can be 'taught' different links. This AI bot, named 'eesel,' can then respond to queries based on the trained data within the chosen Teams channels. For example, if a team frequently references their product documentation stored in Google Drive, they can train MS Teams GPT with these documents. Subsequently, team members can ask specific questions about product features or policies, and eesel will provide accurate answers based on the linked documents.

Main Functions of MS Teams GPT

  • Knowledge Retrieval

    Example Example

    Answering policy-related questions

    Example Scenario

    A team member asks, 'What is our remote work policy?' MS Teams GPT, trained with the company's policy documents, provides the precise section detailing the remote work policy.

  • Document Integration

    Example Example

    Linking private documents from Google Drive

    Example Scenario

    An organization integrates their internal Google Drive documents into MS Teams GPT. Employees can then query specific information, such as, 'Where can I find the Q3 sales report?' and the bot will locate and provide the document link or content snippet.

  • Contextual Assistance

    Example Example

    Providing product feature details

    Example Scenario

    During a meeting, a team member asks, 'Does our product support API integration?' MS Teams GPT, having been trained with the product's technical documentation, can immediately confirm and detail the API integration capabilities.

Ideal Users of MS Teams GPT

  • Corporate Teams

    Large corporations with multiple departments and extensive documentation. These teams benefit from streamlined access to internal knowledge, improving efficiency and reducing time spent searching for information.

  • Customer Support Teams

    Support teams that need quick access to a vast array of product information and company policies. MS Teams GPT can help agents provide accurate and prompt responses to customer queries, enhancing customer satisfaction and support quality.

How to Use MS Teams GPT

  • 1

    Visit aichatonline.org for a free trial without login, also no need for ChatGPT Plus.

  • 2

    Register an account and follow the setup instructions provided on the website.

  • 3

    Link your desired data sources (public webpages or private documents in Google Drive, Notion, etc.) using the Chrome Extension for private documents or the crawler for public ones.

  • 4

    Add knowledge to the AI by specifying relevant links and documents.

  • 5

    Integrate MS Teams GPT with Microsoft Teams by navigating to the 'Chat' tab, then 'Teams', and follow the instructions for setting up the bot in your channels.

  • Project Management
  • Customer Support
  • Team Collaboration
  • Data Retrieval
  • Knowledge Base

MS Teams GPT Q&A

  • What is MS Teams GPT?

    MS Teams GPT is an AI tool that uses eesel AI to configure data for conversations, providing detailed and context-specific responses based on the knowledge it has been trained with.

  • How can I teach the AI different links?

    You can teach the AI by adding pages either through the browser extension for internal links like Notion or Google Docs, or using the web scraper for public links like your help center or API docs.

  • What types of questions can MS Teams GPT respond to?

    The AI is best suited for knowledge retrieval questions such as policies, product capabilities, and decisions made on specific topics. It is not suitable for aggregate queries, arithmetic calculations, or complex Google Sheets data.

  • Can I use MS Teams GPT with other tools?

    Yes, you can integrate MS Teams GPT with various platforms such as your website or Microsoft Teams. Detailed instructions are available on how to chat with eesel AI inside Confluence and other tools.

  • What are the prerequisites for using MS Teams GPT?

    You need to register an account on the eesel AI platform, have access to the necessary data sources you want to integrate, and follow the setup instructions for integrating the AI with your desired platforms.