NOW Developer-AI-powered ServiceNow development assistant.

Example

A developer working on a custom ServiceNow application needs to create a scheduled job that runs a GlideRecord query. They encounter issues with the query returning incorrect results.

Scenario

In this scenario, NOW Developer provides detailed explanations of GlideRecord usage, potential pitfalls, and offers sample code that matches the developer's requirements. It can also help debug existing scripts by pointing out common mistakes, such as incorrect table names or filter conditions.

Example

An architect is tasked with designing a new ITSM solution within ServiceNow. They need to ensure that the solution is scalable, maintainable, and aligns with best practices.

Scenario

NOW Developer assists by offering insights into different architectural patterns suitable for the task, recommending data model designs, and providing guidance on integrating with other systems. It might suggest the best use of ServiceNow's capabilities, like leveraging Flow Designer for workflows instead of custom scripts.

Example

A developer is refactoring a legacy application on ServiceNow. They want to ensure that the new version adheres to current best practices for performance and security.

Scenario

NOW Developer would offer best practice guidelines, including recommendations on using Scoped Applications, avoiding client-side heavy scripts, and ensuring that security measures like ACLs are properly implemented. It could also provide resources for further reading or code snippets that illustrate these practices.